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Frequently Asked Questions

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service parts backshop supplies

Do you have a warranty on your products?

JohnDow Dynamic back shop supply and TPMS products which prove to be defective in material and workmanship within one (1) year from the date of purchase may be returned freight prepaid for repair, replacement or credit at the discretion of JohnDow personnel. If JohnDow inspection discloses no defect in material or workmanship, repair, replacement or return will be made at customary charges This warranty does not cover failure of parts or components due to normal wear or damage, wear which in the judgment of JohnDow arose from misuse, abrasion, negligence, accident, faulty installation, or tampering.

I have a technical question. Who can I talk to?

The experts on our technical team is well-versed in all of our products. If you have a technical question, you can email us at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

Where can I find SDS sheets?

You can find all of our chemical SDS sheets on our website, JohnDow.com under About Us > SDS Sheets.

Do you have an application guide?

We have a TPMS, Wheel Hardware and Drain Plug Application Guide to provide technicians with Year-Make-Model (Y-M-M) lookup information for Dynamic wheel studs, wheel nuts, drain plugs, gaskets and TPMS

How can I find a part for a specific vehicle?

You can find or Wheel Nut/Studs, Drain Plugs/Gaskets and TPMS application parts by Year, Make, Model using our Application Search. on our www.johndow.com/dynamic website.

Do you have minimum order quantities?

You can find all of our product offerings through popular automotive supply distributors. If you already have a preferred supply distributor, we suggest starting with them to find what you’re looking to purchase. If you don’t have a preferred distributor, fill out this form and we will connect you with the right fit.

What shop supplies do you sell?

Our automotive service parts and shop supplies include the following categories:

  • Brake Service Parts
  • Fuel Lines & Fittings
  • Oil Drain Plugs & Gaskets
  • Wheel Hardware
  • Electrical Hardware
  • Wheel & Tire Supplies
  • Automotive Hardware
  • Automotive Service Chemicals
  • Automotive Interior Protection
  • Storage Solutions
  • Boxed Service Parts
  • TMPS Sensors, Service Kits & Accessories

What chemicals do you carry?

We carry nearly 40 different chemicals under the following:

  • General shop aerosol products
  • Brake service products
  • Instant gasket products
  • Warranty seal
  • Lubricants & Cleaners 
  • Power steering fluid
  • Tire care products
  • Tire service products
  • Janitorial products

Do you carry tire-related parts?

Yes, we carry the following supplies for tires:

  • TPMS products
  • Brake service parts
  • Wheel hardware
  • Wheel & Tire Supplies
  • Service chemicals

Do you carry auto parts?

We offer repair parts in the following categories:

  • TPMS products
  • Brake service parts
  • Wheel hardware
  • Wheel & Tire Supplies

To see a full list of all of our repair parts, click here.

What kind of supplies do you carry?

We carry the following automotive service parts and shop supplies:

  • Brake Line Coils & Fittings 
  • Fuel Lines & Fittings
  • Oil Drain Plugs & Gaskets
  • Wheel Nuts & Studs
  • Electrical Hardware
  • Wheel & Tire Supplies
  • Automotive Hardware nuts, bolts, and hose clamps
  • Automotive Service Chemicals
  • Automotive Interior Protection
  • Storage Solutions
  • Boxed Service Parts
  • TPMS Sensors, Service Kits & Accessories

Do you sell direct?

You can find all of our product offerings through popular automotive supply distributors. If you already have a preferred supply distributor, we suggest starting with them to find what you’re looking to purchase. If you don’t have a preferred distributor, fill out this form and we will connect you with the right fit.

How can I purchase your products?

If you already have a preferred distributor, we suggest starting with them to find what you’re looking to purchase. If you don’t have a preferred distributor, fill out this form and we will connect you with the right fit.

We are a small independent shop that just open and looking for a supplier for the shop. How do we purchase?

To make sure we send you to the right supplier, please contact by email at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

How can I reach you?

Still have a question? Email us at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

Where do you ship from?

We ship all of our products from our Barberton, Ohio facility, zip code 44203. 

How do I find a distributor?

If you already have a preferred distributor, we suggest starting with them to find what you’re looking to purchase. If you don’t have a preferred distributor, fill out this form and we will connect you with the right fit.