Appointment Reinforces JDI’s Focus on Customer Success, Top-Ranked Support, and Continued Business Growth
Barberton, Ohio (December 2, 2025) – JohnDow Industries (JDI) is pleased to announce the promotion of Tim Beltitus to the newly created role of Director of Inside Sales & Customer Support. Tim has been an integral part of JDI’s Inside Sales team over the past six years and has represented JDI with outstanding product and industry knowledge, along with an unwavering dedication to supporting our distribution partners, national accounts dealers, and shop-level customers.
This new role blends strategic direction with hands-on execution, where Beltitus will lead the Inside Sales and Customer Support team while elevating a seamless experience across the customer journey. Leading these support teams includes optimizing daily processes, improving response and resolution processes, and strengthening customer relationships. Strategically, Beltitus will also be instrumental in new business development efforts along with establishing customer growth opportunities.
“Tim has been one of the most reliable and customer-focused people on our team for years,” said Robert Christy, President of JohnDow Industries. “He brings professionalism, product expertise, and a problem-solving mindset to every customer interaction. This promotion is not only well-earned—it reflects the direction we’re taking as a company to enhance the customer journey and strengthen the support we provide our partners. I’m confident Tim will excel in this role and continue to elevate the inside sales function at JDI.”
This promotion emphasizes JDI’s continued commitment to delivering best-in-class support to the automotive aftermarket and investing in talented individuals who exemplify our values.