Frequently Asked Questions

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exhaust extraction

Are EuroVent products made in the USA?

All EuroVent Exhaust Extraction Systems conform to the Buy American Act. We engineer and assemble all products in our Barberton, Ohio manufacturing facility following a 100-page instruction and quality testing process before shipping.

Assembly in the USA allows installment of our custom systems for any government repair facilities, including military, municipal, aircraft, construction, and heavy-duty.

Do you have a warranty on your products?

Yes! EuroVent exhaust extraction products (except aluminum rail and neoprene seal) which prove to be defective in material and workmanship within one (1) year from the date of purchase are returnable with freight prepaid for repair, replacement or credit. If the fan and/or motor was not installed per the manufacturer’s drawing, the fan and/or motor warranty may be void.Limited Lifetime Warranty – Aluminum Rail & Neoprene Seal
JohnDow warrants the rail and neoprene seal is free from defects in materials and manufacture for as long as the original purchaser owns the system. The warranty does not include normal wear and tear or failure to misuse, carelessness or any accidental cause.

Do these systems fit every vehicle? Are there adapters?

We have several different accessories and adapters to fit any vehicle exhaust system.

Do heavy-duty vehicles require a different type of system?

Yes. Heavy-duty vehicles need larger systems and must withstand higher temperatures. To better understand what system could work for you, please contact us.  

Do diesel vehicles require a different type of system?

Yes. Diesel systems are larger and withstand higher temperatures. To better understand what diesel system could work for you, please contact us.  

How do I get replacement parts?

Please contact us if you are having any issues with your exhaust extraction system. We can help coordinate replacement parts for your system, if needed.

All orders must take place through an authorized EuroVent distributor or sales representative.

Do you sell direct?

No. We sell through equipment distributors across the country because of their expertise and project installation. Please contact us and we can provide you with a local distributor specific to your project. 

All orders must take place through an authorized EuroVent distributor or sales representative.

Do I need drawings of my facility for a quote?

Yes. Following your initial inquiry, we will work with you to gather all details for the type of system and requirements you’re looking for. From CAD or other drawing provided by your contractor, architect, HVA contractor or another source, our engineers will calculate the performance parameters of the system. Within five (5) days, we will provide a design package that fits your facility’s specific requirements, budget and timetable. 

How do I submit a request for quote?

We will need your drawing and system requirements to get started on a quote for you, but first contact us or call 1-800-433-0708. Visit our Quoting Process page to understand how it works.

If I am interested in getting a EuroVent system. How do I get started?

Contact us or give us a call at 1-800-433-0708 and we can help you get started.

What types of extraction systems are there?

There are many different types of exhaust extraction systems, and we will always recommend a system that works best for your facility. We offer:

  • Overhead rail exhaust systems including:
    • Sliding crab hose reels & drops
    • Fixed Hose Reels
    • Motorized Hose Reels
    • Fixed telescoping hose drops
  • In-ground exhaust systems
  • Portable exhaust extraction systems
  • Out-the-door exhaust extraction systems
  • Exhaust Fans

How expensive are vehicle exhaust extraction systems?

This depends on a lot of variables including your facility size, vehicles you service, type of exhaust system you choose to install, etc. To get a better understanding of what your project would cost with your facility specifics, please contact us.  

Why do I need a vehicle exhaust extraction system? Can’t I just open a door?

You can open a door if you are working on a vehicle near a garage door, but often repair facilities have too many bays for this to be feasible, safe, and healthy. 

A properly designed and installed vehicle exhaust extraction system will guarantee the removal of harmful exhaust fumes as well as reduce energy consumption and air loss. 

We professionally design EuroVent systems using the latest industry criteria to provide a safe work environment for employees, ensure compliance with local regulations and minimize air make-up requirements. To avoid potential noise-inducing hearing loss, all of our systems operate below 85 dBA, the rate at which long or repeated exposure to sounds can cause hearing loss. We live by, and strictly follow OSHA Indoor Air Quality (IAQ) standards, and ASHRAE ventilation standards so your healthy work environment will increase productivity and retain talented technicians.

What is vehicle exhaust extraction?

Vehicle exhaust extraction systems remove harmful exhaust fumes right from the tailpipe of a vehicle.

I have a technical question. Who can I talk to?

Give us a call at 1.888.433.0708 or fill out this form. We have experts with over 18 years of experience to help you with any question you may have.

How do I find a distributor?

If you are looking for a EuroVent Exhaust Extraction System or HVLS fan distributor, please fill out this form and we will contact you with a distributor in your area that would fit your needs.

I have a product development idea. Who can I talk to?

Give us a call at 1-800-433-0708 or fill out this form.

How can I reach you?

Still have a question? Email us at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

Where do you ship from?

We ship all of our products from our Barberton, Ohio facility, zip code 44203.