Do you have a warranty on your products?

Yes, however they vary depending on your product. Generally speaking:

Service Equipment:
JohnDow Service Equipment products which prove to be defective in material and workmanship within one (1) year from the date of purchase may be returned freight prepaid for repair, replacement or credit at the discretion of JohnDow personnel. If JohnDow inspection discloses no defect in material or workmanship, repair, replacement or return will be made at customary charges. This warranty does not cover failure of parts or components due to normal wear or damage, wear which in the judgment of JohnDow arose from misuse, abrasion, negligence, accident, faulty installation, or tampering.

Dynamic Back Shop Supplies and TPMS:

JohnDow Dynamic back shop supply and TPMS products which prove to be defective in material and workmanship within one (1) year from the date of purchase may be returned freight prepaid for repair, replacement or credit at the discretion of JohnDow personnel. If JohnDow inspection discloses no defect in material or workmanship, repair, replacement or return will be made at customary charges This warranty does not cover failure of parts or components due to normal wear or damage, wear which in the judgment of JohnDow arose from misuse, abrasion, negligence, accident, faulty installation, or tampering.

EuroVent:
EuroVent exhaust extraction products (except aluminum rail and neoprene seal) which prove to be defective in material and workmanship within one (1) year from the date of purchase are returnable with freight prepaid for repair, replacement or credit. If the fan and/or motor was not installed per the manufacturer’s drawing, the fan and/or motor warranty may be void.

Limited Lifetime Warranty – Aluminum Rail & Neoprene Seal
JohnDow warrants the rail and neoprene seal is free from defects in materials and manufacture for as long as the original purchaser owns the system. The warranty does not include normal wear and tear or failure to misuse, carelessness or any accidental cause.

HVLS Fans
EuroVent HVLS fans carry a warranty of five (5) years on all parts and components. The warranty period begins on date of shipment. The installation manual outlines complete warranty coverage information.

If you have a question about a specific product, please reach out to us by calling 1-800-433-0708 or fill out this form.

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