Do you have a warranty on your products?

Yes, JohnDow Service Equipment products which prove to be defective in material and workmanship within one (1) year from the date of purchase may be returned freight prepaid for repair, replacement or credit at the discretion of JohnDow personnel. If JohnDow inspection discloses no defect in material or workmanship, repair, replacement or return will be made at customary charges. This warranty does not cover failure of parts or components due to normal wear or damage, wear which in the judgment of JohnDow arose from misuse, abrasion, negligence, accident, faulty installation, or tampering.If you have a question about a specific product, please reach out to us by calling 1-800-433-0708 or fill out this form.