Frequently Asked Questions

No. Our grease systems come with a 50:1 high-pressure pump, control handle, z-swivel, drum cover. Follower plate, and an 8’ outlet hose. These grease systems fit 35 lb. 120 lb., and 400 lb. grease containers.Our oil systems come with a 3:1 medium-pressure pump, delivery gun, and a 10’ delivery hose. These oil systems fit on 16- and 55-gallon drums.

All JDI Aboveground Used Oil Storage Systems feature a UL Listed double-wall tank with 110% secondary containment, meets UL 142 specifications and Uniform Fire Code and NFPA 30 requirements, and come in 180-, 245-, 285-, and 500-gallon capacities.

Our Professional Series Hose Reels come in 50-foot lengths and come in different sizes for low, medium and high pressure applications. 

The Tire Taxi HD measures 31.4” in diameter and can hold 5 tire and wheel assemblies or 8 tires, totaling a max load of 552 lbs.

A crushing or puncturing device is needed. The most common method is using an oil filter crusher, which removes greater than 95% of the residual oil from the filter. This makes disposal much safer for the environment.

The original Tire Taxi measures 24.5” in diameter can hold 5 tire and wheel assemblies or 8 tires, totaling a max load of 265 lbs.

Yes! JohnDow Service Equipment products which prove to be defective in material and workmanship within one (1) year from the date of purchase may be returned freight prepaid for repair, replacement or credit at the discretion of JohnDow personnel. If JohnDow inspection discloses no defect in material or workmanship, repair, replacement or return will be made at customary charges. This warranty does not cover failure of parts or components due to normal wear or damage, wear which in the judgment of JohnDow arose from misuse, abrasion, negligence, accident, faulty installation, or tampering.If you have a question about a specific product, please reach out to us by calling 1-800-433-0708 or fill out this form.

To use an oil filter crusher, you will need a stand and FRL if:

• your shop currently does not have a place to mount the crusher; and 
• you do not have a proper air line with FRL in place. 

Water in air lines is not a good thing for oil crushers or other air-operated equipment. We recommend a separate FRL for your oil filter crusher to maintain clean air and ensure the proper use of air pressure.

Because of environmental regulations, most states require repair facilities to drain or remove more than 85% of used oil from a filter before disposal. If you hang filters upside down or stack them in a corner of your shop to let the oil drip off, the process could take all day or all night. Plus, you’re taking up valuable storage space, and you may not reach that 85% mark.

An oil filter crusher removes more than 95% of the residual oil from a filter. This is a much more efficient way to dispose of used oil filters because there’s no waiting for hours for the oil to drip off. Also, compressed filters take up less space. This faster process is safer for the environment and keeps you in compliance with regulations.

Still have a question? Email us at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

We source materials from across the world, where many of our products are made and assembled right here in the USA.

We ship all of our products from our Barberton, Ohio facility, zip code 44203. 

The experts on our technical team is well-versed in all of our products. If you have a technical question, you can email us at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

If you need replacement parts for any JohnDow product, please email us at CustomerService@JohnDow.com, call us at 1-800-433-0708, or fill out this form.

For most of our products, yes. You can find instructions, or the User Manual, at the bottom of each product’s page. Included are any relevant documents under Resource Downloads.

Some products require professional installation and expertise, where those instructions are provided at the time of service.

If you already have a preferred distributor, we suggest starting with them to find what you’re looking to purchase. If you don’t have a preferred distributor, fill out this form and we will connect you with the right fit.

We do not sell direct, however you can find all of our product offerings through popular tool and equipment distributors. If you already have a preferred repair facility equipment distributor, we suggest starting with them to find the equipment you’re looking to purchase. If you don’t have a preferred distributor, fill out this form and we will connect you with the right fit.